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76 Reply by SolN 2023-11-07 00:51:40

Re: Bugs & Maintenance Requests (148 replies, posted in TheNextBigWriter Premium)

BTW, I'm still experiencing error messages in the forum. Very annoying. I thought they were fixed but I guess not. I'm going to have that taken care of also.

Go to forum: TheNextBigWriter Premium Go to topic: Bugs & Maintenance Requests Go to post 76

77 Reply by SolN 2023-11-07 00:50:47

Re: Bugs & Maintenance Requests (148 replies, posted in TheNextBigWriter Premium)

I discovered an interesting bug related to inline reviews. I received an inline review from someone with no inline comments (he already reviewed the chapter before the crash), but with a closing comment. I received the site's email informing me of the new review, but the only way to access it is by clicking the link in the email. The review does not show up in the Inline Reviews tab, nor at the bottom of the chapter where other reviews are listed, and there's no indication on the home page that I have a new review. Once I delete the email, I won't be able to access it anymore. The site should probably cough up a warning message that there are no inline comments, and it definitely should be visible like any other review.

Interesting. It's a big of an edge case but it does warrant some type of message. We'll take a look. Thanks for passing it along.

Go to forum: TheNextBigWriter Premium Go to topic: Bugs & Maintenance Requests Go to post 77

78 Reply by SolN 2023-11-07 00:48:05

Re: Uploading pix (3 replies, posted in TheNextBigWriter Premium)

I see what you mean. We'll get that fixed.

Go to forum: TheNextBigWriter Premium Go to topic: Uploading pix Go to post 78

79 Reply by SolN 2023-10-30 21:33:13

Re: Bugs & Maintenance Requests (148 replies, posted in TheNextBigWriter Premium)

Sol, when you have a moment, can you please make this thread and the minor enhancements thread sticky?

Done. Thanks.

Go to forum: TheNextBigWriter Premium Go to topic: Bugs & Maintenance Requests Go to post 79

80 Reply by SolN 2023-10-30 21:28:16

Re: Restoring accounts (58 replies, posted in TheNextBigWriter Premium)

Sol, I noticed this morning under my billing profile that I have an account balance of -2024. Is that an error, or just some quirk of how the billing profile is displayed onscreen?

It's probably a quirk with how I had to adjust the accounts for the free six months. I'll look into it but you won't have to pay for some time .

Go to forum: TheNextBigWriter Premium Go to topic: Restoring accounts Go to post 80

81 Reply by SolN 2023-10-27 00:47:30

Re: Restoring accounts (58 replies, posted in TheNextBigWriter Premium)

I'm going through and updating accounts, adding points, etc. If I missed your request, let me know.

Thanks,
Sol

Go to forum: TheNextBigWriter Premium Go to topic: Restoring accounts Go to post 81

82 Reply by SolN 2023-10-19 12:41:56

Re: Restoring accounts (58 replies, posted in TheNextBigWriter Premium)

Providing you're doing everything you possibly can to avoid another crash like that. At the very least, and considering the subscription fees, our intellectual property oughta be safeguarded.

Hi John,

There will always be crashes. In this case, the recent backups did not work properly. We are taking extra care to make sure our backups are functional. That being said, TheNextBigWriter is not a storage system. I would highly recommend you backup your own writing even if you are saving it to Google or some other cloud based service. I know someone who saved everything they had to Google and then their account was hacked. They lost it all.

I am not the only one running the site. Even if I go, there are others who take the reins.

Sol

Go to forum: TheNextBigWriter Premium Go to topic: Restoring accounts Go to post 82

83 Reply by SolN 2023-10-17 21:51:59

Re: Thank you, Sol (8 replies, posted in TheNextBigWriter Premium)

Thank you but I still feel terrible. The last two weeks have been tough. I do appreciate the kind words. At one point, I wasn't even sure it made sense to keep the site going. This thread makes me feel like we made the right decision.

Go to forum: TheNextBigWriter Premium Go to topic: Thank you, Sol Go to post 83

84 Topic by SolN 2023-10-16 01:32:31

Topic: Restoring accounts (58 replies, posted in TheNextBigWriter Premium)

Hi all,

I'm working to restore all accounts, add the bonus time, and also provide any lost points. I've received emails, PMs, and forum threads so I'm having a bit of trouble keeping track of it all. If you still need help with your account, can you post it in this thread and I'll take care of it.

Thanks,
Sol

Go to forum: TheNextBigWriter Premium Go to post 84

85 Reply by SolN 2023-10-16 01:29:14

Re: restoring my premium account (5 replies, posted in TheNextBigWriter Premium)

Hi Bobby and dominique, your accounts should be all set. Let me know if you need anything else.

Sol

Go to forum: TheNextBigWriter Premium Go to topic: restoring my premium account Go to post 85

86 Reply by SolN 2023-10-13 14:57:59

Re: server administrator SMPT 535 (4 replies, posted in TheNextBigWriter Premium)

Hi Nathan,

Your account should be updated. Let me know if you still experience problems.

Sol

Go to forum: TheNextBigWriter Premium Go to topic: server administrator SMPT 535 Go to post 86

87 Reply by SolN 2023-10-12 18:04:06

Re: Cover upload (4 replies, posted in TheNextBigWriter Premium)

Yes, there are some pic upload problems. We're on it.

Go to forum: TheNextBigWriter Premium Go to topic: Cover upload Go to post 87

88 Reply by SolN 2023-10-12 18:03:17

Re: Updating previously posted work (11 replies, posted in TheNextBigWriter Premium)

Hey Sol,
Glad the site's back up and at 'em. I was close to 200 points, I think. What comes to mind is 189 points. I only have 2 old short stories remaining. I'm not sure I've posted enough to get 500 points, but I'll take what you can give me. How about 300-400?
Thanks. You must have gone through some heart burn.
George FLC

All set, George.
Taking a sip.

Go to forum: TheNextBigWriter Premium Go to topic: Updating previously posted work Go to post 88

89 Reply by SolN 2023-10-12 14:32:16

Re: Site Update (10 replies, posted in TheNextBigWriter Premium)

I'm going to update everyone's account status later today and tomorrow.

Go to forum: TheNextBigWriter Premium Go to topic: Site Update Go to post 89

90 Reply by SolN 2023-10-12 14:31:48

Re: Updating previously posted work (11 replies, posted in TheNextBigWriter Premium)

Done

Go to forum: TheNextBigWriter Premium Go to topic: Updating previously posted work Go to post 90

91 Reply by SolN 2023-10-12 13:36:35

Re: Updating previously posted work (11 replies, posted in TheNextBigWriter Premium)

Good suggestion. I can't easily give everyone 500 points but if existing writers ask, I will provide it to them.

Go to forum: TheNextBigWriter Premium Go to topic: Updating previously posted work Go to post 91

92 Reply by SolN 2023-10-12 12:57:39

Re: Site Update (10 replies, posted in TheNextBigWriter Premium)

Yup. This will happen. We just need a day or two. There's a bug in the membership system we need to resolve first.

Go to forum: TheNextBigWriter Premium Go to topic: Site Update Go to post 92

93 Topic by SolN 2023-10-12 12:45:09

Topic: Site Update (10 replies, posted in TheNextBigWriter Premium)

Hi all,

Once again, I apologize for the crash of the site and the data loss. If you haven't read the statement on what happened, you can do so here:

https://www.thenextbigwriter.com/import … or-members

We're now working to fix bugs and get the site running smoothly. I realize some of you are being told you have expired memberships. Please post below it that is the case and we will fix it. It may take a few days to straighten everything out.

Thanks in advance for your patience.

Sol

Go to forum: TheNextBigWriter Premium Go to post 93