Restoring accounts (Page 1 of 3)

Hi Sol.

The following items relate to my account:

- I need 500 more points to be able to repost both of my in-progress books (70 chapters) and short stories; I lost 300 points because of the crash, and you gave me 500 so far, which brings me to 1600 (200 more than I had); reposting everything requires about 700 points, so I need an additional 500 points to get everything posted and end with my original points total (1400)
- The web page you linked to at the top of home page says you won't charge for the next six months; did you intend to extend everyone's renewal date by a full six months, or merely not to charge anyone for the next six months? My renewal date was March 9, so my original subscription would have renewed in five months, netting me only one month free; I'm fine with whichever way you intended to go; if you're extending all subscriptions by a full six months, then my new renewal should be March 9 + 6 months = Sept. 9

FYI, the bug that was keeping me from posting to the forums was specific to Chrome and went away when I cleared all my browsing data

Thanks!
Dirk

Okay, Sol. You can ignore my DM. My account should be paid up to August 11, 2025 now, since I paid again to get access to the site when it shut down. If you wanna give me six months free on top of that, I won’t refuse it.

Hi Sol,
My points are now restored. Thank you. All I need is the membership.  My credit card was charged on Aug. 29, 2023. So I have 10 months left in the membership + the 6 mo = 16 months which would bring the renewal date Jan 2025.
I hope my math is correct. If you need any proof of membership, I can send you my CC receipt.

The trial membership will expire on Oct. 19 so any time between now and then is fine.
I know you have 100s to update. So just put this in the queue.
Thanks again.

Sol, this post is on behalf of k.dot. He can't get past that first screen about his membership having expired. When he chooses to renew as a Premium member and enters his credit card info, he gets Unspecified Error. He tried to contact you (presumably at either support@thenextbigwriter.com or at your snasisi email address, but I know you want the problems recorded here too.

He can probably get in as a Basic member, but either way, he has to wait to hear from you before he's back to Premium membership.

Thanks
Dirk

Hi Sol ...

I renewed a quarterly membership in order to access the site again after a couple of months away. I'm not worried about any money I may have coming in return - don't worry about that. But I do have two other issues needing attention:

1.  I was going to post a new chapter to a WIP. For a 1543-word chapter, the site wanted to charge me 9.43 points.  Based on previous postings, I think 4 to 5 points would be normal. I've previously posted chapters in excess of 2,000 words that only cost me 6.8 - 7 points to post.

I did not post the chapter. The WIP is "Alabama Greene", if that helps. I know you're busy, so I'll wait to post the chapter until I hear back when you have time to do so.

(I posted this another thread earlier today, but saw that you wanted any issues needing your attention on this thread, so I reposted it here.)

2.  When I last accessed my account before the site crashed, I had three hundred and twenty something points accumulated. It now says I have 266 points. If you could make those up I'd be most appreciative.

I'm not requesting any more than the two issues aforementioned, but I'd gratefully accept anything else you feel might be appropriate.

Thanks in advance,

Alan

Hello Sol
I am so terribly sorry for your hardship you must have experienced when you realised the loss of the data.
Its everyone’s worst nightmare indeed. My husband (working in IT) feels mostly for you.
Could I please request the re-set of my membership?
I have also created a Booksie Accounts with the pen name of Bumblebee33.
I appreciate you assistance with the re-instatement of my account and appreciate the Booksie membership.

Please let me know if you need anything else from me.

Kind regards
Katrin

I'm mostly glad that the site is up and running again, Sol, and that I was able to login after a short panic period. And I'm not TOO disturbed by lost content. But that's just me. Others may feel differently and decidedly undone by this catastrophe. 300-400 points (for everyone) seems a reasonable compensation. Providing you're doing everything you possibly can to avoid another crash like that. At the very least, and considering the subscription fees, our intellectual property oughta be safeguarded. I dunno if everyone else does it this way, and maybe I'm stupid for doing so, but... I actually use this website as a word processor; expecting my efforts to be "saved" to whatever "cloud" you're running with. Why? Because I pay into it, for chrissakes.

Don't get me wrong, Sol. I really do appreciate this community you've built. But I'm starting to question things. Like: What happens if you fall into a ditch and drown to death because of climate changes or get blown up by Hamas? I don't mean to be mean, but... Is there someone in the wings ready to take the reins and keep TNBW humming along after you're gone?

See? I don't mean to be that guy but I'm willing to be the one wondering for the rest of us.

Cheers

John

Hi Sol,
I am missing a lot of points, but also, I had recently published all 41 Chapters of Mirror Man.  Will I get enough points returned to re-publish?
Thanks
Mike

Okay. Message recieved. That's fair. I've been using TNBW as a storage system for a decade now quite honestly. Because I'm both lazy and not too precious about my intellectual property. I get it now, though. And listen; I'm not suggesting that you, Sol, are ill-fated. Not by any means. I'm merely curious about website succession.

Cheers
John

P.s.  About them 300 points, though?

Barry, assume 1 point is needed to post every 320 words. Can you estimate it based on that?

Barry, based on Dirk's word calculation, 136,000/320=425 points that it will cost you to repost your novel.
God, I hate story problems.

I'm going through and updating accounts, adding points, etc. If I missed your request, let me know.

Thanks,
Sol