Re: Restoring accounts

Sol, CE Jones reported to me that she can’t get her account restored. Can you please look into that for her?

I was away for a couple of days. Can you have her email me at snasisi@thenextbigwriter and I'll take care of it for her.

Thanks!

52 (edited by B Douglas Slack 2024-01-10 15:34:23)

Re: Restoring accounts

Sol, Pamela Monson is having difficulty restoring her old account. I gave her the email in your last post, so she'll probably contact you.

Bill

Re: Restoring accounts

Sol,
I auto renew every August. My billing now reads: Oct/12/2023-Apr/09/2024. Can you please correct this?
Thank you for your time,
dags smile

Re: Restoring accounts

As for myself, I find my billing isn't what it was when I renewed. Now it reads Oct-2023 to May-2024. I paid for a full year, not 7 months.

Bill

Re: Restoring accounts

As for myself, I find my billing isn't what it was when I renewed. Now it reads Oct-2023 to May-2024. I paid for a full year, not 7 months.

It's because I gave an extra six month. Your account billing actually doesn't start. until May. Ignore what's on TNBW right now. It was the only way we could easily provide the extra months. The same should be true with Dagny. It should correct at some point in the future. If the account doesn't adjust, let me know and I'll find a solution.

Re: Restoring accounts

Hello!! I just made it back - thanks Sol! - and am testing the waters to see if I could post here. I tried to start a new thread without any luck, but that's a small matter. Just glad to be here. I might actually begin reposting my novel soon - I'd been revising anyway, so the big crash saved me the trouble of deleting. Anyway, a belated happy new year to all!  ~  Cathy

Re: Restoring accounts

Cathy!! I've been so thinking about you. You've been sorely missed around the water cooler. Welcome back!  And Happy New Year.

Re: Restoring accounts

SolN wrote:

As for myself, I find my billing isn't what it was when I renewed. Now it reads Oct-2023 to May-2024. I paid for a full year, not 7 months.

It's because I gave an extra six month. Your account billing actually doesn't start. until May. Ignore what's on TNBW right now. It was the only way we could easily provide the extra months. The same should be true with Dagny. It should correct at some point in the future. If the account doesn't adjust, let me know and I'll find a solution.

Ah. I get it. Thanks Sol. Did Pamela Monson contact you?"

Bill

59 (edited by dagny 2024-01-15 01:10:41)

Re: Restoring accounts

Thanks, Sol, I figured out what you were doing after I posted but wanted to be sure.
dags smile