Bugs & Maintenance Requests (Page 4 of 4)

Hola! Hi Sol, long time no chat, eh? Yeah, I've tried everything I can think of to make Tropical Cancer one of my top two in the Order column and it never shows up. I thought I had it licked by moving it down to 1 (and 2) instead of 0 (why is there even a zero on an order list?) but it still doesn't show up on my profile page. Did the reset and all that but... no. Likely it's just something I'm missing? Hoping you can put me on the right path to figuring this out. Thanks, Mitch.

Sol,

The help documentation still refers users to support@thenextbigwriter.com rather than contact@thenextbigwriter.com. Also, last I checked, the site references the support email address when new users are trying to sign up and have to verify their email address. If they have an issue at that point, they won't be able to sign up, and we'll never know it.

At a minimum, is it possible for you to set up a simple forward of support emails to the contact email address, so that it's at least being monitored? The latter approach seems like it would involve less work.

However, the help documentation also still references the obsolete phone number, which should simply be deleted.

Thanks
Dirk

Hi Sol.

Sorry to nag, but I retested the way the site pays/charges points for posts, and the ratio is still 5-to-1 (costs 1 point for every 324 words posted but only pays 20% of that back to reviewers). Of course, that means we have to review 5 average-sized chapters (e.g., 2000 words each) to be able to post one average chapter of our own, which I'm virtually certain is higher than it used to be before the site crash/restore (you had estimated 4-to-1 long ago).

We had discussed changing the ratio to 3-to-1 to make it easier to acquire and keep new members. Most long-term members probably have a lifetime supply of points, so it doesn't affect many of us. At 3-to-1, it should then cost 40% less to post than it does now yet still pay the same in points as it does now, which would apply to all members (not including poetry, where the math differs).

We know that using this site successfully involves establishing and maintaining a network of reciprocal reviewers, so points really aren't as important as they once seemed, although we still want to require members (especially new folks) to do at least some reviews before they can regularly post. If they aren't interested in doing a mere 3 reviews for every 1 post, then this site clearly isn't for them.

Please let me know when you or one of your elves has had a chance to change this. I'd be happy to test it.

Thanks
Dirk

Good point. If I didn't already have 261 points from the last time I was a member, I don't know if I could have stuck it out to publish a 69 chapter memoir here.

Hi Mitch. Yeah, it's a bit aggressive with the new lines. It's a very old bug, but everything should still be readable. Not sure if a fix is available.

Dirk

Don't blame the computer.  Blame the programmer.  And not necessarily the app programmer either.  Things that are done through web forms are a mix of the tech standards for HTML, etc., and implementations that often try to match one or another specific need, rather than remaining general.

Stupidity seems to appear out of complexity by spontaneous generation in the layers and layers of services of which these things are wrought.

I'm in a lot of writing groups and would love to push this site (in fact, I just did today), but the ratio is a huge turn-off and why I left the first time. I had 136 points which is why I'm back now.