Topic: Problem with auto-renew on my premium membership

Hi Sol,
My account was set to renew today, but there seems to be some glitch in the system. Under "Active Services" it indicates I have a Premium Membership until June; but under "order history" my quarterly membership appears as expired. Most importantly, I'm not allowed to do any of the things I should be able to do as a premium member; I can't give or respond to in-line reviews, although my home page indicates I'm a premium member. Please help! I'd hoped to get a lot done on the site today, and this has thrown a big wrench in my plans.
Thanks!

Quote Post 1

Re: Problem with auto-renew on my premium membership

Hi Karin,

I see that your account did renew today. Try logging out and then logging in again. That should solve the problem. I'm also going to find out why this problem cropped up. Let me know if it doesn't resolve.
Thanks,
Sol

Quote Post 2

Re: Problem with auto-renew on my premium membership

Logging out & logging in seems to have fixed the problem.  I'll let you know if I run into any more issues. Thank you!

Quote Post 3