Topic: SOS - Membership expired?????

Sol, I just received an email saying my membership expired and all my content is gone, but I can rejoin. Of course I am in a panic. SO far nothing seems to have actually happened, but I always had auto/renew. Is this function not working??? Please let me know what is going on! I don't actually remember when my subscription expires because of the autorenew, but whern I went to the billing page there was no information at all. Please Sol, I don't want to lose everything!!!!!

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Re: SOS - Membership expired?????

Michelle,
Temple here.  I can see your stuff. I am reading Dust.  All your work is here.

Quote Post 2

Re: SOS - Membership expired?????

It's all there from this end when I click on your name. Take care. Vern

Quote Post 3

Re: SOS - Membership expired?????

Sol, I just received an email saying my membership expired and all my content is gone, but I can rejoin. Of course I am in a panic. SO far nothing seems to have actually happened, but I always had auto/renew. Is this function not working??? Please let me know what is going on! I don't actually remember when my subscription expires because of the autorenew, but whern I went to the billing page there was no information at all. Please Sol, I don't want to lose everything!!!!!

This is a message from the old site. This should have been disabled. Sorry about that. Disregard the email.

Sol

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Re: SOS - Membership expired?????

Speaking of auto renewal. What is the procedure to make sure you have all the correct billing info and when will the renewal take place? I joined in June 2010. You definitely need new credit card info.

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Re: SOS - Membership expired?????

Speaking of auto renewal. What is the procedure to make sure you have all the correct billing info and when will the renewal take place? I joined in June 2010. You definitely need new credit card info.

Check your billing screen for the date when you need to renew. At that point, you'll be prompted to upgrade and you can fill in your new credit card info.

Sol

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Re: SOS - Membership expired?????

Hi Sol (and everyone who responded), thanks for the reassurance. But Sol, I still don't find anything under the billing info. For each category I got a message: "no information" or "no billing history."

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Re: SOS - Membership expired?????

What do you see when you click this link?

https://www.thenextbigwriter.com/member … e-services

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Re: SOS - Membership expired?????

It says I have a 30-day upgrade bonus that expires on January 18. But I don't find anything that asks address, credit card, info etc. Will that appear in January?

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Re: SOS - Membership expired?????

Thanks, Sol.

I'll check back in June. smile

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Re: SOS - Membership expired?????

It says I have a 30-day upgrade bonus that expires on January 18. But I don't find anything that asks address, credit card, info etc. Will that appear in January?

Yes.

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