Topic: Site security

Im having trouble accessing the site. It says the site has a security and privacy problem and that somone might be trying to steal my information from this site. I have to click and say continue but it's still giving me warnings.

Bimmy

Re: Site security

Check you computer time. Sometimes, when it cannot get the correct time from the Internet, it will make security certificates seem to be expired. Just a shot in the dark, though.

~Tom

Re: Site security

I got the same thing this evening

Re: Site security

Clock is fine...this is the only site affected

Re: Site security

We did ask upgrade this morning. It sounds like there is a bug. We'll look into it and get it fixed.
Thanks,
Sol

Re: Site security

Are you experiencing the problem on a certain device or particular part of the site?

Thanks,
Sol

Re: Site security

SolN wrote:

Are you experiencing the problem on a certain device or particular part of the site?

Thanks,
Sol

Hi Sol,

I just encountered the problem on my iPad (using Safari) and on my Mac (using Firefox). Strangely, I did I've the warning on the Mac running safari.

Re: Site security

Don Chambers wrote:
SolN wrote:

Are you experiencing the problem on a certain device or particular part of the site?

Thanks,
Sol

Hi Sol,

I just encountered the problem on my iPad (using Safari) and on my Mac (using Firefox). Strangely, I did I've the warning on the Mac running safari.

And in both cases, it was at the login page.

Re: Site security

On my mobile, Chrome won't allow the connection while the Android native browser allows bit.  Unfortunately the native browser can't pour water out of a boot with instructions written on the bottom when it comes to fields you type in.

Re: Site security

I think this may be because we moved servers last night. I suspect the new IP address is propagating and so some of the time you are getting the new server and it works fine, and some of the time you are getting the old server and getting an error. We'll look into it further but my hope is that the problem will be gone by tomorrow. It can take 48 hours for full propagation.

Sol

Re: Site security

Chrome on my phone and chrome on my tablet. Every page asks me to verify I want to continue to the dangerous site. Lol!

Bimmy

Re: Site security

Not getting anything like that, Sol. I use Firefox on all my OS. But I have my username/PW saved in the FF vault so it automatically fills the login fields.

~Tom

13

Re: Site security

Login fields aren't the issue.  It's within the Secure HTTP machinery.

I just feel there has to be provision in the rfcs for pushing critical changes through.  The site becomes unusable if your browser refuses to make an encrypted connection because it's not as sure as you are about the site.

Re: Site security

Oh, I'm well aware of the difference between HTTP and HTTPS. A lot of people don't realize that even something as big as Facebook has both a HTTP and an HTTPS connection available. Depending on what URL you use to access the site (this and most others), you get either a non-secure or a crypto-covered connection.

Sol's answer is probably the right one. It takes a while for a given URL to be propagated throughout the DNS servers. Until it is fully disseminated, you get security glitches if your browser is looking for a HTTPS and all it can find is HTTP.

~Tom

15

Re: Site security

48 hours seems excessive, though.  With all the terrific work the IETF has done,  why would they create an "unusable or unsafe for two days" scenario?

Re: Site security

Is anyone still experiencing the problem?

Re: Site security

Yes. I'm still having the problem.

Bimmy

Re: Site security

Firefox locked me out, but Internet Explorer let me in.

Re: Site security

Ok. We'll continue to look for problem.

Re: Site security

The default browser in Android is still blocking access (9 PM ET).

Re: Site security

Still having problems this morning

Re: Site security

We put in another fix. Let me know if you still experience the problem.

Re: Site security

It works again.

Thank you.
Dirk

Re: Site security

Working forfore now. Thanks!