Topic: Portfolio Inaccessible

What's going on? I can't get into my own portfolio. All I get is a message that says the material is unavailable because " Only postings published by authors with active Premium memberships are visible." My home screen says I am a Premium member. I must be, or I wouldn't be able to write this post. Last month I couldn't get in because the computer said I needed to upgrade my membership. Can anybody figure this out? I haven't changed browsers.
Another issue: when I attempt to review a chapter, I'm no longer getting the check marks that show which chapters I already reviewed, so I kind of don't know where I am. Has this feature been changed?

Re: Portfolio Inaccessible

Sounds like a major bug. I checked and I can't see your portfolio, either. Hopefully, everything is still there and Sol can help you get it sorted out. One thing you might try is clearing the cache of your browser, logging out of the site, then logging back in.

Re: Portfolio Inaccessible

Here's what I get when I try to go to your portfolio. This does not bode well, JP:

"Right now j p lundstrom's portfolio is empty."

Bill

Re: Portfolio Inaccessible

Thanks for your concern. I'm sure things will get straightened out, eventually.

Re: Portfolio Inaccessible

Try logging out and then logging in again. I'll take a close look tomorrow.

Re: Portfolio Inaccessible

JP, is your account up for renewal? Just a thought.

Re: Portfolio Inaccessible

Your profile shows you as joining in May of 2014, JP. Perhaps Janet is right and you need to renew your membership.

Bill

Re: Portfolio Inaccessible

Just went on JP's profile and her portfolio is visible now.