Topic: Renew membership

So why is it so freaking hard to simply renew a membership. I've been gone for a week and my membership evidently expired while I was at sea, but there appears no simple way to correct this. I've updated credit card info and selected the auto renew option temporarily as it seems the only thing available, but that didn't fix anything as all I get when I try to check in-line reviews is another message to upgrade to premium. Well, if there was a freaking button to hit to renew the premium membership which I've always had, then I would hit the non-existent button. How difficult can it be to have a simple option when the membership expires to renew the upgrade or not. I go through this every year since I don't want to automatically renew because the credit card info is most likely to change at some point as cards are updated. Well, I'm here knocking but I can't get in. Could you open the door, Sol? Thanks. Take care. Vern

Re: Renew membership

Hi Vern,

Isn't there a button to renew your membership? Have you downgraded? When it gives you a message to upgrade to Premium, isn't there a button to do it? Let me know and we'll check it out. Sorry for the inconvenience.

Thanks,
Sol

3 (edited by vern 2016-06-05 23:33:38)

Re: Renew membership

SolN wrote:

Hi Vern,

Isn't there a button to renew your membership? Have you downgraded? When it gives you a message to upgrade to Premium, isn't there a button to do it? Let me know and we'll check it out. Sorry for the inconvenience.

Thanks,
Sol

I left you a quickee, but the "upgrade" button simple takes me to another page to auto-renew with no way to do so. A bit frustrating. Thanks for any help. Take care. Vern
PS: No, I didn't downgrade, the membership simply expired while I was gone for a week.

Re: Renew membership

It's fixed. Thanks, Sol. Take care. Vern