1 (edited by Dirk B. 2022-02-03 05:16:39)

Topic: Bug Reports & Admin Requests

As the name suggests, this thread is for reporting bugs and making administrative requests (e.g., deleting certain groups, replacing a group moderator who has left, etc.). Sol is going to make this a sticky thread, so it doesn't disappear into the forum. It is not meant for long discussions since other requests will then be lost in a sea of posts. If a post here begins to generate significant discussion, please move it into a separate thread and note here the name of that thread. The goal is to keep this thread easily readable by Sol. He can refer to the discussion threads for more details.

There are no guarantees that a bug fix or admin request can or will be implemented. That's up to Sol and his magic elves.

Sol, please work your sticky magic on this thread.

Thanks
Dirk

2 (edited by Dirk B. 2022-01-21 07:52:05)

Re: Bug Reports & Admin Requests

Sol, the FAQ for members group can be deleted. The revamped Writing Tips & Site Help makes it obsolete.
Also, the Aurora group is still there. Is that intentional? Per Bill, the group is no longer used. mikira hasn't been on the site for a couple of years.
And the "My story is scary so why isn't it horror?" group is still there too. No posted works, no forum posts, and one member.
And the politics group. Also dead.

Thanks
Dirk

Re: Bug Reports & Admin Requests

Sol, I've been unable to make threads sticky, even in Writing Tips & Site Help, where I'm the founder/moderator. Tried everything you suggested in your message, and then some.

4 (edited by Dirk B. 2022-01-30 15:10:20)

Re: Bug Reports & Admin Requests

Sol, I just encountered another new member who accidentally left themselves a quickee. I see this often. The reason is the wording on the quickees tab off the profile page. I'll use Kdot and me as an example. If he leaves a quickee for me, and I look at it on my tab, the wording of the instructions on there is almost guaranteed to trip someone up. Specifically, it says "This is where you can leave a short message for the writer." and "Please write below a quickee for this writer." The writer referred to in those texts is naturally assumed to be the member who left the quickee (Kdot), whereas the page is intended to be used to leave further quickees for the person to whom the quickees tab belongs (Dirk B.). Feel free to look at my tab, which currently has a test quickee from Kdot.

There's an easy fix. Change the writer/this writer to be the name of the owner of the tab (Dirk B.), and then there's no more ambiguity.

Thanks
Dirk

Re: Bug Reports & Admin Requests

Good suggestion. We'll make the change.

Re: Bug Reports & Admin Requests

Sol, could you please make the Tips for maximizing reviews you get thread in Writing Tips & Site Help group sticky.

Thanks
Dirk

Re: Bug Reports & Admin Requests

Sol, could you please make the Tips for maximizing reviews you get thread in Writing Tips & Site Help group sticky.

Thanks
Dirk

All set!

Re: Bug Reports & Admin Requests

Sol, can you please make me the moderator of the New Novelists group? The founder is gone.

Thanks
Dirk

Re: Bug Reports & Admin Requests

Sol, I left a review of chapter 28 of jreid's Black Angel, and when I look at it in x-line, all of the comments are in massive text boxes, each almost the size of a page. They look fine in inline mode. This is a recurring bug, by the way. I've seen it off and on in reviews over time. Jreid's text font looks normal, so I'm not sure what could be causing it.

Thanks
Dirk

Re: Bug Reports & Admin Requests

The print button on the inline review page doesn't output the summary paragraph at the end of the review. That often makes the print button unusable. There is a workaround, which is to use the browser's built-in print feature, although a working inline review button would be a more suitable form of output.

Re: Bug Reports & Admin Requests

Dirk B. wrote:

Sol, can you please make me the moderator of the New Novelists group? The founder is gone.

Thanks
Dirk

Sol, when you have a moment, please make me the moderator of the above group. I'll do my best to try to revive it.

Thanks.
Dirk

Re: Bug Reports & Admin Requests

Sol, when you have a moment, please make me the moderator of the above group. I'll do my best to try to revive it.

Do you want to revive it or nuke it?

13 (edited by Dirk B. 2022-02-17 22:08:31)

Re: Bug Reports & Admin Requests

Maybe try to revive it first. New members are likely to be drawn to it now that they can find which groups to join. If that doesn't work, you can nuke it later.

Re: Bug Reports & Admin Requests

Maybe try to revive it first. New members are likely to be drawn to it now that they can find which groups to join. If that doesn't work, you can nuke it later.

Done.

Re: Bug Reports & Admin Requests

Thanks

16 (edited by Dirk B. 2022-02-19 01:38:56)

Re: Bug Reports & Admin Requests

Sol, can you please make the Welcome and In Memoriam threads in the Fantasy/Magic/Sci-fi group sticky? We have other posts we want to make sticky in other groups as well, but those can wait until the make-sticky link bug is fixed.

Thanks
Dirk

Re: Bug Reports & Admin Requests

Sol, you can go ahead with the deletion of SCI-FI WRITERS. There's been no reply from any of its members in the past month about the group going away. K.dot or I will make the Science Fiction group private/hidden.

Thanks
Dirk

18 (edited by Dirk B. 2022-02-28 23:09:12)

Re: Bug Reports & Admin Requests

Another new member was bitten by confusion regarding how to add chapters to an existing book. When someone clicks on Post Your Writing at the top of the screen, that takes you to your existing portfolio, but the Add New Content button trips up new members. They naturally think that's where to click to add a new chapter, whereas using it results in multiple books instead. A fix is easy: rename Add New Content to Add New Work and add some text right below that button to steer members to the Action menus. For example: To add a new chapter to an existing book, use the Action menus below. That should solve it.

P.S. I could have sworn this was raised before, but I can't find the post.

19

Re: Bug Reports & Admin Requests

It was a long thread, with someone arguing that people who are misled deserve what they get.

Putting Book/Multi-Chapter work at the top of the menu might help, too.

Re: Bug Reports & Admin Requests

Yes, this is a change we'll make. We're in the process of doing some backend work so we have to finish that before we can make any changes. Thanks.

Re: Bug Reports & Admin Requests

Sol, can you please make the Welcome and In Memoriam threads in the Fantasy/Magic/Sci-fi group sticky? We have other posts we want to make sticky in other groups as well, but those can wait until the make-sticky link bug is fixed.

Done. Check the sticky functionality. I noticed that it was working from another account.

22 (edited by Dirk B. 2022-03-01 05:08:32)

Re: Bug Reports & Admin Requests

Thanks, Sol. Still no visibility of sticky functionality. I just created a test thread in my Writing Tips group and there's no make sticky link/option anywhere, neither when looking at the post itself, nor when looking at the forum as a whole.

If you think it's working normally, can you please post a screenshot of where it should be (or email it to me). I doubt I'm missing something.

K.dot has the same problem.

Thanks.
Dirk

EDIT: Is there perhaps a cache we need to clear? I run Google Chrome on Windows 10, both up to date.

23 (edited by njc 2022-03-11 18:38:19)

Re: Bug Reports & Admin Requests

In the last couple of days, the mobile interface has started to display inline reviews, including draft reviews, in a font so large that actually reading and reviewing is difficult.  Stories not being reviewed are also affected, but the reading isn't as badly affected as placing comments.

I can send you a screencap if you like.

Re: Bug Reports & Admin Requests

Keep forgetting to mention it, but somewhere in the group changes, Fantasy/Scifi group stopped dishing out points. I had to switch my book to premium so it would pay out.

Re: Bug Reports & Admin Requests

Sol, the user ROSE VICKI is spam.