1 (edited by Norm d'Plume 2015-01-17 01:16:43)

Topic: just got burned by the "no inline reviews for free members" issue

I just did a very detailed review for a new member only to realize part-way through that he was probably a free member and won't be able to see it. I'm aware of the limitation and still got burned by it. Also, I won't be able to do nearly as detailed a review using a regular review (commas, dialogue punctuation, formatting, bits of grammar, etc.), so the user won't be aware of what he's missing, since he can't see it. I know regular reviews can be used for very detailed feedback as well, but it's a royal pain and I know I won't be as thorough with dozens of small suggestions if I have to revert to old-site style copy-and-paste.

Perhaps a way to go would be for free members to get a three-month premium trial or some other way to see what they could have by becoming premium. Another way to go would be to let a free user see one (three?) inline reviews from each reviewer, but then no more. The former is probably easier to implement, but I think the latter is preferable, since it takes more than three months (in my experience) to really find and make helpful connections. If I was a free member and saw a Charles Brass-style inline review of my work, I'd sign up in a heartbeat. Lucky for me, I've got several awesome reviewers, but it took time to find and build those relationships. If someone can see inlines applied to their work, it would be a major hook.

Regardless, we really need a way to warn reviewers when someone won't be able to see an inline review. The button to leave inline reviews should warn off reviewers if the recipient won't be able to see it. The warning message could include the suggestion to leave a regular review instead.

In the mean time, is there a way to tell if someone is free or premium?

Thanks.
Dirk

Re: just got burned by the "no inline reviews for free members" issue

Hi Dirk

Personally, I don't have an issue with your suggestion.  But if I were a devil's advocate, I'd probably mention that we have been able to built those relationships on the old site which didn't have an in-line review option.  Your approach however has the advantage to it that it may attract more premium memberships, which is good overall for everyone on the site.

Not sure if this is the best way to know whether someone is free or premium, but if you click on the piece you want to review, to the right of the screen the author's memberships are shown.  It would be worthwhile to check that side of the web-page especially for works that don't pay points (also a good indication that the author probably isn't a premium member, but not always!).

Cheers Janet

Re: just got burned by the "no inline reviews for free members" issue

A simple fix is not to have the inline review button at all on free stuff.

Re: just got burned by the "no inline reviews for free members" issue

I just checked.  Right next to the story title and picture it says "Groups." and beneath that, Premium or Free (or both) plus whatever other groups they belong to.  We just have to get in the habit of checking.  And don't look at the red button that says "no points," since a premium member can post for no points, if they want.  IN CONCLUSION--no problem.  It's already been taken care of.  Thanks, Sol.  JP

Re: just got burned by the "no inline reviews for free members" issue

I agree with Janet, the inline should be disabled for non-paying members

Re: just got burned by the "no inline reviews for free members" issue

I understand the need if you are collecting points to post. But, someone serious in their endeavors should want any and all feedback. I have some friends that published edited books that years later errors were found that even an elementary school child have found. Keep the inline reviews open, just designate who will be able to utilize points while reviewing.

Re: just got burned by the "no inline reviews for free members" issue

The problem isn't reviewers not wanting to review a piece without benefit of points.  The problem is non-paying members are not able to access the inline reviews left on their works so no benefit to the author at a high price in time and effort from the reviewer, claddaghdragon

Re: just got burned by the "no inline reviews for free members" issue

JP, the list of groups next to a book that you refer to only shows which groups the book was posted to, not the free/premium status of an author. New premium authors may choose to post for free until they have enough points to do otherwise, or for other reasons. As you say, the red button doesn't help either since premium members can post for free. The best idea remains disabling the inline button for free members or adding a warning re-directing the reviewer to a regular review. The free member in question also has other inline reviews he can't read, probably from people who stumbled on this feature as I and others have.

However, the main argument I was trying to make was to give free members temporary access to inline reviews of their own work, so they can see what they're missing and, hopefully, become premium members and help pay to improve the site for everyone. This can be done by given either temporary access to all premium features, or by giving limited access to perhaps one to three inline reviews per reviewer, so they can see the quality of the reviews. Inlines can be a huge draw for free members to sign up.

Regards,
Dirk

Re: just got burned by the "no inline reviews for free members" issue

great suggestion, Dirk

Re: just got burned by the "no inline reviews for free members" issue

I think author's should receive points from any review given to their post. Shouldn't matter if its free or premium.

Re: just got burned by the "no inline reviews for free members" issue

claddaghdragon wrote:

I think author's should receive points from any review given to their post. Shouldn't matter if its free or premium.

Also a great idea. That way premium members would be more inclined to read everything.

Dirk

12 (edited by pamelablack62 2015-01-17 19:53:16)

Re: just got burned by the "no inline reviews for free members" issue

Norm d'Plume wrote:
claddaghdragon wrote:

I think author's should receive points from any review given to their post. Shouldn't matter if its free or premium.

Also a great idea. That way premium members would be more inclined to read everything.

Dirk

agreed, however, if the goal is to get more paid authors here a hook would/could be join and you will get more reviews.  Maybe combine premium members getting points for non paying members for that trail period where  free members can access inlines so they can really feel the benefit of becoming a premium member.

Re: just got burned by the "no inline reviews for free members" issue

Um, authors of NO group receive points for being reviewed. Points are only given for reviewing pieces NOT posted for free. Authors are charged points to post in Premium or other groups that take points to post. I think Dirk has a great suggestion. Maybe something like First Three reviews can have access to inline, but after no more. Then, new authors will see what they're missing.

Re: just got burned by the "no inline reviews for free members" issue

I think they meant authors leaving a review on a non-paying member's work should get points for doing so.  Just got their words a bit jumbled, I feel

15 (edited by pamelablack62 2015-01-17 20:22:06)

Re: just got burned by the "no inline reviews for free members" issue

KHippolite wrote:
pamelablack62 wrote:

I think they meant authors leaving a review on a non-paying member's work should get points for doing so.  Just got their words a bit jumbled, I feel

No can do. I'd just create a free account, post copy-paste nonsense into a private free group, then join that group on my author account and collect the free points.

???????????????????????????

Ah, you are addressing the suggestion to give premium members points for leaving reviews to the free members.  Ok, up to speed now.  Well, you do make a good point here.  Glad I'm not SoIN having to sort this all out

16 (edited by Mariana Reuter 2015-01-18 01:05:41)

Re: just got burned by the "no inline reviews for free members" issue

The points encourage reviews, but also, for the sake of making enough money to maintain the site, you need premium members. People are here to get their work reviewed, not to review other people's work. I know many old TNBW folks will say they are here for the pleasure of learning through reviewing other people's work, but, let's be honest, our main motivation for being here is to receive comments for our work.

If Sol gives points for reviewing non-premium members, those members, whose main interest is to have their work reviewed, will publish and sit down waiting to be reviewed by some points-eager premium member, without reciprocating. Why would they, if they are getting the reviews they want for free?

In the long term, using Kenny's analogy, the economy will paralyse. There will be little motivation to become a premium member. Fewer premium members will mean fewer reviews, unit the site renders useless because it's not fulfilling its purpose.

Therefore, there  must exist systems to encourage people to become premium members, which means more reviews received/given because of the existing points system for premium members.

No points for reviewing non-premium stories, no access to read the in-line reviews for non-premium writers. Not even a trial. You need to offer something that motivates free members to become premium.

Kiss

Gacela

Re: just got burned by the "no inline reviews for free members" issue

I agree. There has to be a happy medium. If free members are banned from seeing the advantages of a premium membership, then why bother upgrading.
Premium members don't need to be penalized for reviewing free members as well. Sol, looks like your hands are full with this work in progress.

18 (edited by pamelablack62 2015-01-17 22:40:22)

Re: just got burned by the "no inline reviews for free members" issue

KHippolite wrote:

Sorry. I'll re-explain.

Right now, the points system mirrors a small economy. As we review, we add work into the system. We are paid for our work in points. We spend the points to expand the economy.

Free members expand the economy without work. They can effectively post infinitely without spending.

If we can collect payment from free members, it means money has been added to the system without work. You could, for example open a free account, post 99 chapters worth one point each, then review yourself and collect those 99 points on your pay account. As long as you did this in a private group, no one would be much wiser. You could then spend your points in other groups without having to review people.

Thus the rest of the economy has just lost 99 potential reviews you would have had to do to get those points


Yeah, I got what you were saying once I realized what you were actually addressing above.  I was momentarily confused because the passage you quoted

Re: just got burned by the "no inline reviews for free members" issue

Mariana Reuter wrote:

The points encourage reviews, but also, for the sake of making enough money to maintain the site, you need premium members. People are here to get their work reviewed, not to review other people's work. I know many old THBW folks will say they are here for the pleasure of learning through reviewing other people's work, but, let's be honest, our main motivation for being here is to receive comments for our work.

If Sol gives points for reviewing non-premium members, those members, whose main interest is to have their work reviewed, will publish and sit down waiting to be reviewed by some points-eager premium member, without reciprocating. Why would they, if they are getting the reviews they want for free?

In the long term, using Kenny's analogy, the economy will paralyse. There will be little motivation to become a premium member. Fewer premium members will mean fewer reviews, unit the site renders useless because it's not fulfilling its purpose.

Therefore, there  must exist systems to encourage people to become premium members, which means more reviews received/given because of the existing points system for premium members.

No points for reviewing non-premium stories, no access to read the in-line reviews for non-premium writers. Not even a trial. You need to offer something that motivates free members to become premium.

Kiss

Gacela

I agree

20 (edited by janet reid 2015-01-17 22:54:52)

Re: just got burned by the "no inline reviews for free members" issue

To add to what Gracela had said which I fully agree with.

The big assumption here is that in-line reviews are better than regular reviews, or in other words, in-line reviews add more value to the writer than regular reviews.  I don't believe this to be the case.  I personally think the in-line review is massively being overrated especially given the changes that has been made to regular reviews - the regular review box being to the side of the text is the single best improvement in my opinion compared to the old site. 

Also, a good review is a good review, no matter the format.  Free members still get the benefit, irrespective of the type of the review.

Personally, if I were a free member and had access to 3 "free" in-line reviews, I doubt that I would've upgraded to premium simply based on that.  I've gone back to regular reviews, and I'm not the only one.  Compared to when the site launched, most of the reviews I've done and received, were in-line reviews.  Recent times I have given and received more regular reviews than in-line reviews.

JR

Re: just got burned by the "no inline reviews for free members" issue

This is an interesting conversation. Let me take a step back and ask everyone this: what caused you to upgrade to Premium? Or, what got you to join the old site as a Writing Member? From there, we can begin to think about the writer series of features for Free versus Premium.

Re: just got burned by the "no inline reviews for free members" issue

I joined because I had joined a face-to-face writer's workshop but was too shy/scared/whatever to read aloud which was required in order to get reviewed so I thought I could post online and build my confidence so I could finally read at the face-to-face.  I had to join the site in order to post my works, but would have joined either way.

Re: just got burned by the "no inline reviews for free members" issue

I upgraded originally because on the old site you couldn't post without being a paid member, and I upgraded to this site because I've forged good reviewing relationships with people I trust and wanted them to receive points for reading my stuff.

smile

24 (edited by pamelablack62 2015-01-18 00:34:04)

Re: just got burned by the "no inline reviews for free members" issue

This is a little bit off subject, but then again, not really.  There seems to be a lot of controversy about in-line and regular reviews and since the start of this site lots of controversy surrounding reviews and the point system, with many claiming drive by reviews.  Perhaps a review contest of some sort offering something of value for the person giving the most helpful reviews.  Not sure who should judge or how  one would even go about deciding the helpfulness of reviews, but an award of any sort might give everyone reason to pause and do their best with all reviews and if the quality of reviews increased so would the value of this site.

Re: just got burned by the "no inline reviews for free members" issue

I joined the old site because I wanted to post and receive reviews. I stay because of the excellent feedback and the fact that I learn a lot reading others' work. I do the free reviews because I want to help others the way I've been helped.

There were three parts to this:
1. We need a way to prevent reviewers from wasting their time giving inline reviews if the author can't read them.
2. It would be useful if we could see if members are free/premium, although that's less important if item 1 is fixed.
3. Ways of encouraging free-to-premium upgrades, either via a trial period or by limited access to inline reviews.

Restricting free members to regular reviews also restricts the reviewer to regular reviews, which isn't the easiest workflow for inline nitting. There's only so much time that I'm able to put into free reviews, and I'd like the workflow to be as efficient as possible, resulting in the best possible reviews for free members, so they can see what the site can really do for them if they pay up.

Thanks for all the hard work, Sol.
Dirk