Re: Bug Reports & Admin Requests

Hi, can’t create covers for some of my stories. Can’t figure out why. Any ideas?

27 (edited by Apricots 2022-05-07 18:56:11)

Re: Bug Reports & Admin Requests

Hey! The form is not very intuitive, but the likely reason you can't submit a cover is because you have selected a file for the cover AND selected that you want a cover title or other selections in the cover form, which causes the cover file to not load for reasons I can't fathom. If you select a file to upload as your cover, be sure you have "create title" on "no," and then hit "upload your image and create your cover." You have to add your own title/author text to the image before upload. Hope this helps, if it doesn't, let me know!

28 (edited by Dirk B. 2022-05-07 19:16:18)

Re: Bug Reports & Admin Requests

Apricots, you don't normally have to add your own title/author name to the image. The site can do that for you. I'm not sure why you ran into trouble with that.

7sisterseen, if I remember correctly, I've run into the same problem as you in the past. It may have to do with the image itself. I don't know what caused it, but you may want to try a few different images (and image/file types) to see if that fixes it. If no one here can suggest something that works, you can contact SolN for help.

Re: Bug Reports & Admin Requests

Just tested and you're right, I tried for days before, came to the forums for help, and the only thing that worked was selecting no on the title. The only difference now is that I'm on a different computer. I tried it in four different browsers on my mac and it wouldn't work as long as I had title selected as yes.

30 (edited by dagny 2022-05-08 17:32:01)

Re: Bug Reports & Admin Requests

I use Pic Monkey for my covers, basics are free and only about 5 dollars a month for a subscription. I usually find an image on google that matches my idea for a cover. Then I down load it to my computer and then use the create from your computer function on Pic Monkey. Once down loaded I can photo shop effects and add a title from font I pick and place it where I want to on the image. Then I reload to my computer, making sure it's gif or jpeg. Then I go to the create a cover function and down load it there. If the file is too big, I go back to Pic Monkey and resize it.

It takes a while to learn the Pic Monkey program, but after you do, you'll get faster and the results will look professional. I've just uploaded a cover and every thing worked, so I hope this helps.

smile

Re: Bug Reports & Admin Requests

Hello! I'm wondering why some of chapters I post do not include the italics in the original copy? I'm working in Word and it doesn't seem to happen all the time, but when I go back to check it's definitely missed them. This isn't a huge deal, but I'm wondering if I haven't done something, or if re-posting them again would help?

Thanks so much.

Re: Bug Reports & Admin Requests

My italics don’t transfer over either. Nor do my paragraph breaks. That’s a long-standing issue. Didn’t used to be the case when I was using Explorer before going to Chrome. But then Explorer didn’t work either. I’ve used MS Word throughout. It’s a pain, but I’ve gotten used to it, though I sometimes miss one when I edit on the site. I brought this up to Sol a long time ago. Still waiting for a remedy.

Re: Bug Reports & Admin Requests

Hi Sol,
A few days ago I stopped receiving email notifications for reviews and connection postings. I tried turning them off and on, but it's still not working. Any suggestions?
Thanks, Lauren

Re: Bug Reports & Admin Requests

I know it's not a sitewide issue as I'm still getting all the emails--have you checked your spam/junk email folder?

Re: Bug Reports & Admin Requests

Hey Apricots,
Nope, not in spam. I'll try signing in and out of my account. Thanks for the reply! smile
Lauren

Re: Bug Reports & Admin Requests

The "search by title" field on the Review tabs doesn't seem to work. I searched for two variants of a short story I wrote, originally called "Dune - Into the Worm", then renamed to "Dune - The Atreides Worm". I searched for both titles under regular reviews received and inline reviews received. There are definitely inline reviews for the latter version of the story, which is still up. Not sure if I deleted the former or simply republished under the new name. Probably the latter since I like to hang on to the reviews.

Re: Bug Reports & Admin Requests

Sol, the logins are timing out with much greater frequency than before, similar to what it was doing some months ago.

Re: Bug Reports & Admin Requests

Yes, I've run into the frequent time out as well.

Re: Bug Reports & Admin Requests

Ok. I'm going to look into these issues and will report back. Thanks for letting me know.